Privacy Policy

Privacy Policy

Effective Date: February 28th, 2026

This Privacy Policy describes our practices concerning the collection, use, and protection of your personal information. By using our services, you consent to the collection and use of information as outlined below.

Business Identity Disclosure

Virginia Tow Brothers LLC is the legally registered business entity. We conduct business, marketing, and customer communications under the trade name Virginia Tow Brothers. References to “Company,” “We,” “Us,” or “Our” throughout this policy refer to Virginia Tow Brothers LLC, doing business as Virginia Tow Brothers

Definitions

Company, We, Us, or Our refers to Virginia Tow Brothers LLC, doing business as Virginia Tow Brothers, located at 8020 Botha Rd, Warrenton, VA 20186, United States.

Service refers to our website, products, services, and text messaging programs.

Personal Data refers to information that identifies or can identify an individual.

User or You refers to individuals accessing or using our Service.

How We Collect Data

We collect Personal Data in the following ways:

1. Information You Provide Directly

When you complete contact forms on our website.

When you request a quote, consultation, or service.

When you opt in to receive SMS/Text messages.

When you communicate with us by phone, email, or text message.

2. Automatically Collected Information

Through website usage analytics.

Through cookies and tracking technologies.

Through server logs (such as IP address and browser type).

3. Service Providers

From authorized third-party service providers who assist in delivering our services (such as messaging platforms or website hosting providers).

We do not collect mobile numbers or personal information from purchased or third-party lead lists.

Personal Data Collection

We may collect the following Personal Data from Users:

First and Last Name

Email Address

Phone Number

Usage Data (e.g., IP address, browser type, pages visited, duration of visit)

Use of Personal Data

We use your Personal Data to:

Provide and maintain our Service.

Communicate with you via email, phone calls, SMS, or other electronic methods regarding our Service, updates, promotions, or support.

Improve and personalize your experience with our Service.

Respond to your inquiries and manage your requests.

Ensure compliance with legal obligations.

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze website performance.

Cookies may be used to:

Understand how visitors interact with our website.

Improve website functionality.

Measure the effectiveness of marketing campaigns.

Store user preferences.

We may use third-party analytics tools (such as website analytics providers) that collect non-identifiable usage data.

You may disable cookies through your browser settings; however, some features of the website may not function properly if cookies are disabled.

We do not use cookies to collect sensitive personal information without your knowledge.

SMS/Text Message Privacy

We comply strictly with industry-standard privacy guidelines for SMS/Text messaging:

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors for support services, such as customer service, is permitted. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers essential for text message delivery.

Information Sharing

We do not sell, share, or otherwise disclose your Personal Data with third parties for marketing purposes.

Exceptions include:

- Service providers necessary for operating our business and providing our Service (e.g., payment processors, messaging aggregators).

- Compliance with applicable laws or legal processes.

Protection of the rights, property, or safety of our users, Company, or the public.

Data Retention

We retain Personal Data only as long as necessary for the purposes outlined in this policy or to comply with legal obligations.

Data Security

We implement commercially reasonable security measures to protect your Personal Data. However, no method of electronic storage or transmission is 100% secure.

User Rights

You may access, update, or request deletion of your Personal Data by contacting us directly.

Children's Privacy

Our Service is not intended for individuals under 13 years of age. We do not knowingly collect Personal Data from children under 13. If you believe a child has provided us with Personal Data, please contact us immediately.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page, and changes become effective when posted.

Contact Us

For questions about this Privacy Policy, contact us at:

Email: [email protected]
Phone: +1 703-628-0010
Address: 8020 Botha Rd, Warrenton, VA 20186, United States
Website: www.vatowbrother.com